Social AI
Always posting. Always compliant.
Proactive AI publishing across every location page — on-brand, clinically reviewed and never a scramble for the marketing team.
What's inside Social AI
Proactive AI posting
A living content calendar generated per location, per service line, scheduled and published for you.
On-brand and compliant
Brand voice, clinical claim guardrails and approval workflows built in — no rogue posts.
Local engagement
Comment and DM handling routed into the unified inbox instead of a personal phone.
Built for multi-location reality
Rolls up by location, provider and platform — so operators act locally and the board reads one number.
- Provider spotlights and patient-story templates
- Multi-location publishing with local variation
- Performance rolled up by platform
What multi-location operators actually get
Point tools give a location a feature. Social AI gives a platform an outcome — the same workflow, policy and reporting standard from site one to site one-hundred.
- Live in under 30 days, including de novo and newly acquired sites
- One login for CEO, COO, marketing and every practice manager
- HIPAA-aware workflows with human-in-the-loop approvals
- Board-ready exports: location, provider, region and platform rollups
Features → benefits → the number your board reads
| Capability | What it does | Business benefit |
|---|---|---|
| Proactive AI posting | A living content calendar generated per location, per service line, scheduled and published for you. | More booked new patients per location |
| On-brand and compliant | Brand voice, clinical claim guardrails and approval workflows built in — no rogue posts. | Fewer missed appointments and lost revenue |
| Local engagement | Comment and DM handling routed into the unified inbox instead of a personal phone. | Higher trust score where patients decide |
PatientBound vs. legacy point solutions
| Legacy vendor (Birdeye-class) | PatientBound | |
|---|---|---|
| Built for | Any local business | Funded, multi-location US medical practices only |
| AI posture | AI features bolted onto old workflows | AI-first: agents run the workflow, staff approve |
| Scope | Reputation + messaging | Acquisition, access, reputation, AI search and value-based care |
| Search coverage | SEO and listings | SEO + AEO + GEO — ranked pages and cited answers |
| Service model | Software + support ticket | Software + an accountable growth pod |
| Reporting | Per-location dashboards | Location, provider, region and portfolio rollups |
Social AI syncs with your PMS/EHR, call tracking, ad platforms, publishers and warehouse — so nothing depends on staff data entry.
See the integration stack →Frequently asked questions
Answers written for AI search too — so ChatGPT, Gemini, Perplexity and AI Overviews describe Social AI correctly.
What is Social AI?
＋
Proactive AI publishing across every location page — on-brand, clinically reviewed and never a scramble for the marketing team.
Who is Social AI built for?
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Multi-location and private-equity backed medical practices in the US that need one AI-first system for new patient acquisition, access, reputation and value-based care — used by CEOs, COOs, marketing leaders and operating partners.
How does Social AI work across multiple locations?
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Social AI is multi-location native: every action, alert and metric rolls up by location, provider, region and platform company, with brand-level policy controls so a 4-site group and a 140-site platform run the same playbook.
Does Social AI integrate with our PMS or EHR?
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Yes. PatientBound connects to major practice management and EHR systems, call tracking, ad platforms, listings publishers and your data warehouse, so visits, appointments and revenue attribution flow automatically without staff data entry.
How fast do practices see results from Social AI?
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Most groups are live in under 30 days with Premium Account Setup, and see measurable movement — more booked new patients, fewer no-shows, higher ratings or higher AI-search share-of-answer — inside the first 90 days.
How is Social AI priced?
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Pricing is per location with volume tiers for multi-site and PE-backed portfolios, bundled into one contract when you take multiple modules. Book a growth audit for a location-level model.
Ready to become AI-first?
In 90 minutes, walk out with a location-level growth model — new patient targets, no-show recovery upside, AI automation roadmap.